An area established to control, communicate and coordinate an emergency, and liaise with the Emergency Services

Ideally you would like to view the crowd and areas of high risk within the venue either via windows or monitoring devices or ideally both.

• Room for Emergency Services personnel to meet

• Whiteboard, a smartboard preferably

• Whiteboard markers
• Communications Systems
• Back-up power
• Charging stations for mobile phones
• Catering facilities or at least access to water
• Paper
• Pens
• Voice recorders
• Venue plans
• Maps of surrounding areas
• Contact lists
• Computers
• Internet access
• Access to the PA and emergency door release buttons
• Tables
• Chairs
• Pre-prepared checklists